KaPa started her career in the life insurance industry in 2014. She is inspired to help protect clients and their loved ones.

With the knowledge she currently possessed and the aspiration to provide more to her valued clients, she added property and casualty as an additional line of service to better educate her clients, and not just limited to life protections.

KaPa joined our Rising Star Agency family as an account manager in 2022, in the hopes of providing better service, product education, and care to our valuable clients. KaPa is an awesome team player and always deliver quality service to everyone that calls or walks through our door. She understands the importance of protection for each individual customer, and brings forth proper guidance.

In her free time, KaPa enjoys singing, camping, and watching movies.

“Life is tough, but it’s more though without the right protection. Have a peace of mind. Be protected.”

~KaPa

Nhia is a detail-oriented, customer-focused professional with proven leadership experience in fast-paced, high-accountability environments. In her previous role as a Technician Supervisor, she successfully led production teams, ensured operational accuracy and regulatory compliance, trained and mentored employees, and contributed to process improvements within a highly regulated setting.

In addition to her leadership background, Nhia has developed strong customer service, cash-handling, and team coordination skills through a variety of operational roles. These experiences have strengthened her ability to communicate effectively, solve problems efficiently, and provide exceptional support to both customers and colleagues.

Nhia is currently pursuing a Bachelor of Science in Business Administration with a concentration in Finance, further expanding her expertise in business operations, financial principles, and client-focused solutions.

With a strong foundation in leadership, operational excellence, and customer service, Nhia is well-positioned to transition into the Account Manager (CSR) role at Rising Star Broker. She is committed to building lasting client relationships, delivering exceptional service, and helping clients make informed decisions to protect what matters most.

“Knowledge is built through experience and strengthened through challenges. I serve with integrity, educate with purpose, and protect with care.”

~Nhia

Pang is a dedicated and highly experienced insurance professional with over 20 years of industry expertise helping individuals, families, and businesses secure the protection they need. Known for her strong work ethic, compassionate nature, and unwavering commitment to her clients, Pang consistently puts people first in every interaction.

As a valued member of the team at Rising Star Insurance Brokers, Pang has earned a reputation for delivering exceptional customer service and personalized insurance solutions. She takes the time to carefully listen, understand each client's unique circumstances, and provide thoughtful guidance tailored to their specific goals and priorities. Her approach ensures clients feel informed, confident, and well-protected when making important insurance decisions.

Throughout her career, Pang has become a trusted advisor known for her reliability, responsiveness, and genuine dedication to those she serves. Whether answering questions, reviewing coverage needs, or assisting clients through difficult situations, she remains committed to providing support every step of the way.

For Pang, insurance is more than a policy—it's about building lasting relationships and being there when clients need her most. Your protection, peace of mind, and success are always her top priorities.

“Anyone can sell a policy. The real value is having someone who will stand beside you when life goes wrong.”

~Pang

With over 25 years of experience in the insurance industry, Phia is a very dedicated and knowledgeable insurance agent. He goes beyond simply selling policies and truly invests in understanding his clients’ unique needs and circumstances. Phia is trustworthy and approachable. He builds strong relationships with his clients base on mutual respect and clear communication. He carefully listens to his clients, asks the right questions, and offers tailored solutions that provide real value. Phia is very proactive, staying up-to-date on industry changes, new products, and emerging risks to offer the best possible advice.

Phia also make the often complex world of insurance easy to navigate, explaining terms and policies a way that’s clear and understandable. Ultimately, he is a great agent who builds trust by consistently acting in his clients’ best interests, offering peace of mind and a sense of security that lasts long after the policy is signed.

“We don’t just sell you a policy. We provide you a complete protection program for what matters most to you.”

~Phia